We’re looking for someone who has exceptional analytical skills, a passion for making raw data useful, and a drive to get things done. Experience generating data insights that drive executive level stories and presentations is the core of this role, and your work will impact decisions made by executives and stakeholders.
Filtering, cleaning, and analyzing large datasets using SQL/Logi Analytics to evaluate customer success trends and performance
Help drive data-backed stories data analysis will drive key customer and company-level conclusions around areas of improvement, best practices, and program effectiveness.
Design and develop custom customer-facing reports and dashboards to visualize key patterns and trends
Develop and present findings to senior-level stakeholders
Synthesize statistical analyses into well-formatted and well-documented deliverables, including but not limited to, reports, dashboards, slide decks, and interactive Excel models.
Work with internal Customer Success and Support data to find key improvement metrics on process and product
Work effectively with multiple stakeholders across Sales, Marketing, Finance, Product Management and Development
Strong attention to detail and pride for accuracy
Develop, build, enhance, and maintain reports & dashboards using Logi Analytics, PowerBI, and Excel, that contain actionable metrics to monitor the performance of our customers.
Document all recurring reporting and automate/script reports where appropriate
Behavioral and Interpersonal:
Strong organizational, analytical skills and problem-solving ability both strategic and tactical planning
Ability to collaborate with stakeholders in different teams to influence change through a matrix organization
Self-starter, resourceful and intellectually curious
Natural ability to be transparent and open to feedback
Sense of urgency without sacrificing quality
Capacity to work in a high growth, fast-paced environment
Strong interpersonal, strategic and tactical planning and analytical skills. Can do attitude and intense desire to excel
Collaborative, team player with high standards and ethics
Job Type: Full-time
Power BI: 1 year (Preferred)
Analysis Skills: 1 year (Preferred)
data-centric: 3 years (Preferred)
SQL: 1 year (Preferred)
Excel: 3 years (Required)
Needham, MA (Required)
Driver’s License (Required)
United States (Required)
PAY AND BENEFITS:
Safety NetAccess Inc. offers employees a competitive benefits and compensation package including medical, paid vacation and holidays.
***Safety NetAccess does not accept solicitations from third party agencies.***
ABOUT SAFETY NETACCESS INC:
Many companies do what we do. But no one else does it like we do. Because for us, it’s personal. Since 2001, Safety NetAccess has been designing, building, and supporting networks for hotels, resorts, and other public properties. We’ve grown from a two-man start-up to one of the country’s most trusted providers, yet we still feel like we’re just getting started.
Along the way, we have been certified by Marriott Hotels, become a preferred vendor for Wyndham Hotels, as well as an endorsed vendor for Best Western Hotels. We are also approved vendors for Hyatt, IHG, and other popular hotels and resorts. While we are very proud of these designations, what truly excites us is thinking about the millions of guests who have had a flawless experience with our networks.
Safety NetAccess is an outstanding, privately owned company that holds a great deal of opportunity for professionals interested in joining a smart, ambitious, hard-working, expanding team and pursue an exciting career.
How to Apply:
Prospective candidates are asked to please complete and submit an application online. Candidates are required to upload a current resume and complete a brief series of applicant questions via our applicant tracking system, Indeed.com. Please use the link provided in the job posting to submit all required application materials. Should you have questions, you may contact Safety NetAccess, Inc. at email@example.com.
Thank you for your interest in employment opportunities with Safety NetAccess, Inc. We look forward to reviewing your application. Please note that only those candidates selected for interviews will be contacted.”