Must be able to reasonably commute to SNA’s office location in Clemmons, NC.
Work directly with customers and field technicians on issues and projects on the phone, in person or via email
Work with management on special projects (investigate new hardware and software, back-office installation rollouts, etc.)
Install and troubleshoot workstations remotely
Configure switches, routers, firewalls, wireless controllers, wireless access points, gateways, and other networking equipment
Handle calls and escalations after hours and weekends as part of an on-call rotation
Report issues/problems to IT manager
Other duties as assigned
Experience with the following equipment and network protocols:
TCP/IP, including network subnets, DHCP, and basic routing
Understanding of VLANs
Experience with Wi-Fi networks using 802.11x protocols
Routers – Watchguard, Mikrotik, etc.
Switches – Aruba, Cisco/Meraki, etc.
Wireless Access Points, Ruckus, Cisco, Aruba, etc.
Wireless controllers – Ruckus, Cisco, Aruba, etc.
DVR/CCTV – LTS, Geovision
Gateways – Nomadix, Aruba, etc.
Experience in MS Windows Environment – Networking, Updates, Active Directory
Detail-oriented and willing to maintain accurate documentation
Self-motivated and able to work independently
Strong interpersonal skills and an ability to work under pressure
Good troubleshooting skills
Experience in the hospitality industry is a plus
Candidates are expected to perform the essential functions of the job with or without reasonable accommodation
PAY AND BENEFITS
Safety NetAccess Inc. offers employees competitive benefits and compensation packages including medical, paid vacation and holidays, 401K, and convenient office location in Clemmons, NC.
ABOUT SAFETY NETACCESS, INC.
Many companies do what we do. But no one else does it like we do. Because for us, it’s personal. Since 2001, Safety NetAccess, Inc. has been designing, building, and supporting networks for hotels, resorts, and other public properties. We’ve grown from a two-man start-up to one of the country’s most trusted providers, yet we still feel like we’re just getting started.
Along the way, we have been certified by Marriott Hotels, become a preferred vendor for Wyndham Hotels, as well as an endorsed vendor for Best Western Hotels. We are also approved vendors for Hyatt, IHG, and other popular hotels and resorts. While we are very proud of these designations, what truly excites us is thinking about the millions of guests who have had a flawless experience with our networks.
Safety NetAccess is an outstanding, privately owned company that holds a great deal of opportunity for professionals interested in joining a smart, ambitious, hard-working, expanding team and pursue an exciting career.
Job Type: Full-time
Network Engineering: 3 years (Preferred)
TCP/IP: 3 years (Preferred)
Hospitality: 2 years (Preferred)
Clemmons, NC (Required)
Driver’s License (Required)
United States (Required)
Able to perform the essential functions of the job with or without reasonable accommodation.
How to Apply:
Prospective candidates are asked to please complete and submit an application online. Candidates are required to upload a current resume and complete a brief series of applicant questions via our applicant tracking system, Indeed.com. Please use the link provided in the job posting to submit all required application materials. Should you have questions, you may contact Safety NetAccess, Inc. at email@example.com.
Thank you for your interest in employment opportunities with Safety NetAccess, Inc. We look forward to reviewing your application. Please note that only those candidates selected for interviews will be contacted.”