Service Calls

At Safety NetAccess, your guests are our guests. A stable internet environment is important to all parties involved which is why we offer the ability for 24/7 guest support 365 days a year. We provide a call center for the property, the guest and any hotel staff. We are even able to dispatch a technician for more in-depth issues at our earliest convenience. At Safety NetAccess, we have the ability to reach your site with extensive partnerships throughout North America and Canada. Various levels of SLA’s can be provided depending on the request and services needed. This could be anywhere from a simple truck roll, for testing, or for replacing any down equipment. Our professional services team offers a wide variety of services regarding network design, air magnet RF studies, network programming, and any fiber/copper/CAT cabling necessary.